This notice explains when and why we collect personal information about you; how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Swift Lawyers is a trading style of Swift Lawyers Ltd (‘we’ or ‘us’) and is constituted as a Limited Company registered in England with Company Number 07680861 (“we” or “us”). We are authorised and regulated by the Solicitors Regulation Authority under number 563659 sra.org.uk
Data is collected, processed and stored by us; and we are what is known as the ‘data controller’ of the personal information you provide to us.
The exact information we will request from you will enable us to provide you with the services you have asked for and to honour any contract you have with us.
There are two types of personal data that you may provide to us:
In the majority of cases personal data will be restricted to basic information and information needed to complete ID checks. However, some of the work we do may require us to ask for more sensitive information.
Information about you may be obtained from a number of sources; including:
The primary reason for asking you to provide us with your personal data, is to allow us to carry out your requests – which will ordinarily be to represent you and carry out your legal work.
The following are some examples, although not exhaustive, of what we may use your information for:
We have a data protection regime in place to oversee the effective and secure processing of your personal data. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Generally, we will only use your information within Swift Lawyers. However, there may be circumstances, in carrying out your legal work, where we may need to disclose some information to third parties; for example:
In the event any of your information is shared with the aforementioned third parties, we ensure that they comply, strictly and confidentially, with our instructions and they do not use your personal information for their own purposes unless you have explicitly consented to them doing so.
There may be some uses of personal data that may require your specific consent. If this is the case we will contact you separately to ask for your consent which you are free to withdraw at any time.
We recognise that your information is valuable and we take all reasonable measures to protect it whilst it is in our care.
We have exceptional standards of technology and operational security in order to protect personally identifiable data from loss, misuse, alteration or destruction. Similarly, we adopt a high threshold when it comes to confidentiality obligations and both internal and external parties have agreed to protect confidentiality of all information; to ensure all personal data is handled and processed in line with our stringent confidentiality and data protection policies.
We use computer safeguards such as firewalls and data encryption; and we enforce, where possible, physical access controls to our buildings and files to keep data safe.
Your personal information will be retained, usually in electronic or manual files, only for as long as necessary to fulfill the purposes for which the information was collected; or as required by law; or as long as is set out in any relevant contract you may hold with us. For example:
Under GDPR, you are entitled to access your personal data (otherwise known as a ‘right to access’). If you wish to make a request, please do so in writing addressed to the person dealing or had dealt with your matter.
A request for access to your personal data means you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date of birth, information regarding your health etc.- but it does not mean you are entitled to the documents that contain this data.
Under certain circumstances, in addition to the entitlement to ‘access your data’, you have the following rights:
We must stop processing your personal data unless:
If you wish to raise a complaint on how we have handled your personal data, you can contact our Complaints Manager who will investigate further. Our Complaints Manager is Nazira Adam and you can contact her at email@example.com
The following are examples, although not exhaustive, of how we collect your personal information:
Whenever we collect your personal data, you will be provided the opportunity to ‘opt in’ to receiving marketing communications from us. We hope you will provide this information so you find our communications useful but if you choose not to this will have no effect on accessing our legal services.
The following are examples, although not exhaustive, of how we may use your personal information for our legitimate business interests:
We may use your personal information for legitimate interests such as direct marketing or under reasonable expectation to provide you with information you would expect to receive or that would benefit and enhance our relationship. This information will help us review and improve our products, services and offers.
Any questions regarding this notice and our privacy practices should be sent by email to firstname.lastname@example.org
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"I have used Swift Lawyers now for the second time and found yet again the staff to be incredibly professional, hardworking, caring, cost effective and punctual. The small team take a real interest in you and are always on hand to offer their advice and expertise".
Thank you so much for all your help, Swift Lawyers have genuinely been a huge help and a pleasure to liaise with.
"It has been a pleasure having you as my conveyancer, I certainly feel I have made the right choice in appointing Swift Lawyers".
The Swift team were patient, persistent and provided a superb service for a great price. I would use them again without hesitation.
120 Bolton Road
01942 886 825